从事管理客户服务和单证团队，以提供最佳服务；
1. Collect the booking information of customers and input it into the system.
　　收集客户的订舱资料并输入系统。
2. Responsible for checking the contents of the bill of lading with the customers and issuing the ocean bill of lading.
　　负责与指定客户核对提单内容，并签发海运提单。
3. Responsible for expense confirmation and invoicing with customers.
负责与指定客户的费用确认，开票。
4. responsible for expense confirmation and invoicing with designated customers.
根据需要，安排第三方装船前查验服务。
5. Answer and accept customer calls and emails. Arrange the order change according to the needs of customers, and cooperate with the follow-up internal liaison and follow-up arrangements.
接听并接受客户来电，邮件。根据客户需要，安排改单并配合做好后续的内部联络和后续安排。

Improve business process with relevant team in China and outside of the China in order to achieve efficient, accurate and smooth customer service and documentation.
和中国内外的相关团队一起改进业务流程，以实现高效、准确、顺畅的客户服务和单证

Training team members to develop their skill and responsibilities.
培训团队成员以发展他们的技能和责任

Minimum 5 years Customer service and documentation work experience in Shipping industry. Working experience as supervisor level or manager level in any prominent shipping company will be a plus.
要求5年海运客服和单证工作经验 优先考虑有船公司单证客服工作管理经验的申请人
Personable, energetic and excellent communication skills. Team Player and able to work effectively under pressure. Ability to converse with people of all levels and is well organized, efficient and effective.
良好的沟通能力，有敬业精神及责任心，合作意识强、擅于国内外相关人员沟通，性格热情开
Language Skill, English CET6 or above. Business level Listening, Reading, Writing and Speaking ability is required.
英语6级或以上。听、读、写熟练，口语流利；有良好的书面商务沟通表达能力。
Microsoft Office skills, Standard IT knowledge
熟练电脑操作及Office办公软件，具备基本的网络知识
Work proactively, and has ability to learn new concepts and procedures quickly and efficiently. Adequate compliance with all laws, regulation, company rule and confidentiality.
有独立思考、处理事务能力，遵纪守则，保密业务信息
Office at Shanghai. On-the-Job-Training. Sometimes occurs overtime work and Business trip in China and foreign countries, but always within company rule.
工作地点 上海。有相关的在职培训。偶尔会有公司规定范围内的加班和国内外出差。